Training Workshop, Coaching, Consulting Projects, Mastermind Group and tickets for Events

You warrant that all information you provide to us when either registering an account with us, or purchasing a Proverbial Door Training Workshop, Coaching Service, Consulting Project, joining the Mastermind Group, or an Event is true and accurate. It is your responsibility to ensure your information is updated regularly with any relevant changes.

No application for a Training Workshop, Coaching Service, Consulting Project or the Mastermind Group is accepted by us nor will tickets to Events proceed to purchase and, therefore, a contract will not be formed, until our site displays an acceptance confirmation message, or a signed contract is received and confirmed by The Proverbial Door.

We may refuse at our absolute discretion any application for a Training Workshop, Coaching Service, a Mastermind Group, or any ticket order for Events, for any reason.

You are responsible for all activities and payments that occur under your account with us.

Special requirements at the live Workshops

The Proverbial Door will make every effort to accommodate special requirements that have been notified in advance on the booking form.

Health and safety at live Workshops

You must comply with all health and safety rules and regulations and any other reasonable security requirements that apply at the premises at which the live Workshops are provided.

Behaviour

The Proverbial Door reserves the right to remove any delegate from a training course whose behaviour is deemed inappropriate by The Proverbial Door or its trainers. In these circumstances, The Proverbial Door will neither refund any fees nor reimburse any other costs.

Technology

The Proverbial Door does not warrant that the provision of any content online will always be available or be uninterrupted, timely or error free, that defects will be corrected or that such content is secure or free from bugs, viruses, errors and omissions.

Prices and Payments

Prices for the Workshop, Coaching Service, Consulting Project, Mastermind Group and tickets to Events are as quoted on the order pages when you place an order request on our site, or as quoted by one of our sales representatives.

You must pay for a Training Workshop, Coaching Service or a Mastermind Group before you will be able to attend the sessions. All prices stated exclude VAT.

Some Coaching Service and Consulting Project will have an alternative payment structure outlined in the order page or the commercial proposal. All prices stated exclude VAT.

In respect of the Mastermind Group, payments are made by you to us monthly or annually in advance depending on your membership, unless otherwise stated on the order pages when you place an order on our site. We take payments by continuous payment authority. If your payment details change, your card provider may provide us with updated card details. We may use these new details for your future quarterly payments for the Mastermind Group in order to help prevent any interruption to the service on our site. If you would prefer to opt out from this, please contact us on payments@proverbialdoor.com.

In instances where, in our sole discretion, we have expressly offered you variable payment plans for a Training Workshop or the Mastermind Group and you do not make any payment to us by the due date, we may charge interest to you on the overdue amount at the rate of 4% a year above the base lending rate of HSBS Bank plc from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgement. You must pay us interest together with any overdue amount.

Events

Once you have received an acceptance confirmation message on our site, tickets for Events cannot be refunded, resold or exchanged. Refunds and exchanges for the face value of the ticket will only be offered by us in the Event of cancellation or rescheduling of an Event.

We reserve the right to make alterations to an Event program.

Some Events may have specific conditions of sale and these will be listed on the order pages for that Event on our site. It is your responsibility to check these pages before you purchase tickets.

The unauthorised use of cameras, audio and video equipment is not permitted at Events. Purchasing a ticket to an Event means you consent to all and any filming, photography and sound recording (which may include you as a member of the audience) and its use in commercial distribution without payment or copyright.

We reserve the right to refuse admission to an Event.

Our right to vary these terms

We may revise these terms from time to time (including to reflect any commercial changes and/or changes in relevant laws and regulatory requirements).

If we have to revise these terms as they apply to your Training Workshop or the Mastermind Group, we will contact you to give you reasonable advance notice of these changes and let you know how to cancel if you are not happy with the changes.

Joining Instructions

Joining instructions including an outline of the Workshop days and venue details will be available prior to the course start date either via our website or through direct email communications. The Proverbial Door will not be held responsible for non-receipt of joining instructions and refunds will not be issued under such circumstances.

Cancellations

Cancellation of a live Workshop attendance

If you need to cancel your place on the live Workshop, you must notify The Proverbial Door via email more than 28 days before the start date. You will receive a full refund less an admin fee of 20% (plus VAT) of the total fee. If you cancel your place less than 28 days before the start date, you will not be entitled to a refund.

Substituting your live Workshop or Event place

If you need to substitute someone’s attendance to a Workshop, you must notify The Proverbial Door via email. If The Proverbial Door is notified more than 14 days before the start date there will be no charge. Any substitutions made less than 14 days before the start date will incur a £50 admin fee.

Transferring your place

If you, or someone you nominate, can no longer attend a Workshop you are entitled to transfer that booking onto the next Workshop that has availability. The transfer option only applies to those who are transferring to a different date for the same Workshop and the date must be specified at the time of the transfer. The transfer is free of charge if you notify The Proverbial Door via email more than 14 days before the start date.

• Transfers made 5-14 days prior to a Workshop will be charged at 20% of the Workshop fee plus a £50 admin fee
• Transfers made 0-13 days prior to a Workshop will be charged at 50% of the Workshop fee plus a £50 admin fee

Please note once you have transferred a booking you will not be entitled to a refund and you cannot transfer a nominated place more than once.

Changes and/or Cancellation by The Proverbial Door

Where circumstances dictate, The Proverbial Door reserves the right to alter published Workshop or Event programmes, fees, dates or venues without prior notice. In extreme circumstances, The Proverbial Door may be forced to cancel a Workshop or Event on 28 days’ notice. In that case a refund of the fee will be made but no compensation will be paid for any additional costs incurred (for example travel, accommodation etc). We therefore recommend that you refrain from incurring any costs of travel or accommodation until 28 days before the course, or otherwise obtain insurance for those costs.

Non-attendance

If you fail to attend the Workshop or Event you are booked onto, without giving prior notice to The Proverbial Door, we will be unable to refund the fees or offer a transfer. For the Mastermind Group, attendance to the group Events are discretionary, however we strongly recommend that you make every effort to attend each session. Non-attendance to a Mastermind Group session will not entitle you to a refund or pro-rata refund. It is therefore your responsibility to attend each session.

Termination from the Mastermind Group

You are free to terminate your subscription at any point in your membership. We require 30 days advanced notice, in writing. If the end of your 30 day notice period is after the next scheduled payment date, you will be charged the full monthly fee.

Cancellation of the Mastermind Group

Once you have joined the Mastermind Group you have up to 14 days from the purchase date to cancel your subscription and receive a full refund, provided that you have not joined a Mastermind Group session. After the 14 days, or if you have joined a session, you will not be entitled to any refund. Subscriptions to the Mastermind Group are non-substitutional and non-transferable.

Marketing

Upon becoming a customer, for any one of our services and products, you will kindly permit Proverbial Door to use your, or your company’s, name and logo for internal and external customer lists and other marketing materials. In addition, if you disclose any of your property to Proverbial Door for specific inclusion in materials or for the joint development of a case study, Proverbial Door may attribute such information with your name and logo. 

Non-Disclosure & Confidentiality

From time to time, we will need to share confidential information with each other. 

In consideration of the sharing of certain information, the parties agree as follows:

1. DEFINITIONS

In this letter (including the acknowledgement set out below):

"Confidential Information" means any and all information relating to the potential transactions, the parties or their respective Groups, in each case which relates to the potential transactions and is provided to the Recipient or any of its Representatives by the Discloser or any of its Representatives in whatever form, and includes information given verbally and any document, electronic file or any other way of representing or recording information which contains or is derived or copied from such information but excludes information that:

1. 1. is or becomes public information other than as a direct or indirect result of any breach by the Recipient or any of its Representatives of this letter; or
   2. is identified in writing at the time of delivery as non-confidential by the Discloser; or
   3. is known by the Recipient or any of its Representatives before the date the information is disclosed to it by the Discloser or any of its Representatives or is lawfully obtained by the Recipient after that date, from a source which is, as far as the Recipient is aware, unconnected with the Discloser or any of its Representatives and which, in either case, as far as the Recipient is are aware, has not been obtained in breach of, and is not otherwise subject to, any obligation of confidentiality.

"Discloser" means the party disclosing Confidential Information.

"Group" in relation to a party means that party and each of its subsidiary undertakings or parent undertakings (both as defined by Section 1162 of the Companies Act 2006) and each subsidiary undertaking of each of its parent undertakings.

"Permitted Purpose" means considering and evaluating the potential transactions.

"Recipient" mean the party receiving Confidential Information.

"Representatives" means in respect of a party, that party’s Group, and its officers, members, directors, employees, contractors and professional advisers.

2. Confidentiality Undertaking

The Recipient undertakes:

2. 1. to keep all Confidential Information confidential and not to disclose it to anyone, save to the extent permitted by paragraph 3 below and to ensure that all Confidential Information is protected with security measures and a degree of care that would apply to the Recipient’s own confidential information;
   2. to keep confidential and not disclose to anyone except as provided for by paragraph 3 below the fact that the Confidential Information has been made available or that discussions or negotiations are taking place or have taken place between us in connection with the potential transactions; and
   3. to use the Confidential Information only for the Permitted Purpose.
3. Permitted Disclosure

The Recipient may disclose such Confidential Information and such of those matters referred to in paragraph 2.2 above:

3. 1. to its Representatives if any person to whom the Confidential Information is to be given pursuant to this paragraph 3.1 reasonably requires such information for the Permitted Purpose and who, prior to receipt of any Confidential Information, shall agree (such agreement being confirmed by the Recipient) to be bound by the obligations of confidentiality to the Discloser on the same terms as contained in this letter, except that there shall be no such requirement if the recipient is subject to professional obligations to maintain the confidentiality of the information or is otherwise already bound by existing contractual requirements of confidentiality in relation to the Confidential Information, and provided in all cases that the Recipient agrees it shall be responsible for any breach of confidentiality by its Representatives;
   2. to any person to whom information is required to be disclosed by any governmental, banking, taxation or other regulatory authority or similar body, the rules of any relevant stock exchange or pursuant to, or where required by, any applicable law, regulation or the order of any court, arbitral tribunal or other judicial body; and
   3. with the Discloser’s prior written consent.
4. Notification of Disclosure

The Recipient agrees (to the extent permitted by law and regulation) to inform the Discloser as soon as reasonably practicable:

4. 1. of the circumstances of any disclosure of Confidential Information made pursuant to paragraph 3.2 above except where such disclosure is made to any of the persons referred to in that paragraph during the ordinary course of its supervisory or regulatory function; and
   2. upon becoming aware that Confidential Information has been disclosed by the Recipient or any of its Representatives in breach of this letter.
5. Inside Information 

The Recipient acknowledges that some or all of the Confidential Information is or may be non-public price-sensitive information and that the use of such information may be regulated or prohibited by applicable legislation including securities law relating to insider dealing and market abuse and the Recipient undertakes not to use any Confidential Information for any unlawful purpose.

6. Return of Copies

If the Discloser so requests in writing, the Recipient shall return all Confidential Information supplied by the Discloser and destroy or permanently erase (to the extent technically practicable) all copies of Confidential Information made by the Recipient and use reasonable endeavours to ensure that anyone to whom the Recipient has supplied any Confidential Information destroys or permanently erases (to the extent technically practicable) such Confidential Information and any copies made by them, in each case save to the extent that the Recipient is required to retain any such Confidential Information by any applicable law, rule or regulation or by any competent judicial, governmental, supervisory or regulatory body or in accordance with internal policy, or where the Confidential Information has been disclosed under paragraph 3 above, in respect of which Confidential Information the terms of this letter shall continue to apply.

7. Continuing Obligations

The obligations in this letter shall continue for a period of two years from the date hereof and, in particular, shall survive the termination of any discussions or negotiations between the parties.

8. NO WARRANTY

The Recipient understands that neither the Discloser nor any of its Representatives is making any representation or warranty as to the accuracy or completeness of any of the Confidential Information.  The Recipient agrees that neither the Discloser nor any of its Representatives shall have any liability to the Recipient or anyone else as a result of their respective use of the Confidential Information or in relation to the potential transactions, other than in respect of fraud.

9. ENTIRE AGREEMENT; No Waiver; Amendments, etc.
   1. These terms constitute the entire agreement between the parties in relation to obligations regarding Confidential Information and supersedes any previous agreement, whether express or implied, regarding Confidential Information.
   2. No failure or delay in exercising any right or remedy under these terms will operate as a waiver thereof nor will any single or partial exercise of any right or remedy preclude any further exercise thereof or the exercise of any other right or remedy under this letter.
   3. These terms and the obligations under them may only be amended or modified by written agreement between the parties.
10. THIRD PARTY RIGHTS

A person who is not a party to these terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce or to enjoy the benefit of any of these terms.

11. INJUNCTIVE RELIEF

It is understood and agreed that breach of these undertakings could cause the Discloser irreparable injury and that monetary damages may not be adequate remedy for any such breach. In the event of a breach or threatened breach by the Recipient or any of its Representatives, the Discloser shall be entitled to seek injunctive relief in any court of competent jurisdiction restraining the Recipient or any of its Representatives from breaching the terms hereof or from disclosing Confidential Information to any person.

Limitation of our liability

You agree that The Proverbial Door’s legal liability, including the liability of its affiliates, officers, directors, shareholders, employees or agents, for any claim made by you arising out of your use of the website or purchase of products or services offered thereon shall be limited to the amount you paid to The Proverbial Door. Under no circumstances will special, incidental, consequential or punitive damages be awarded.

The Proverbial Door assumes no responsibilities for any consequence relating directly or indirectly to any action or inaction you take as a result of information in, or views expressed on, its training courses, including course materials, and mastermind groups and Events. Participants should take professional advice when dealing with specific situations. While Proverbial Door strives to keep the information on the website and on the featured products and services accurate, complete and up to date, we cannot guarantee, and will not be responsible for, any damages or loss related to the accuracy, completeness, or timeliness of the information on the website and in products and services featured on the website. Your use of the website is subject to any additional disclaimers and caveats that may appear throughout the website and with products and services featured by us.

Disclaimer of Warranties With Respect to Use of Website and Products and Services

The website and all products and services featured on it are provided on an “as is” and “as available” basis. Except as specifically provided herein, to the fullest extent permissible pursuant to applicable law, The Proverbial Door expressly disclaims all warranties of any kind, whether express or implied, including, without limitation, any warranties of merchantability, fitness for a particular purpose and non-infringement. While The Proverbial Door uses reasonable efforts to include accurate and up to date information on the website, The Proverbial Door does not make any warranty that the website will meet your requirements, or that access to the website will be uninterrupted, timely, secure or error-free, or that defects, if any, will be corrected. The Proverbial Door makes no warranties as to the results that may be obtained from the use of the website or the products and services featured thereon,  or as to the accuracy, quality, or reliability of any information obtained through the website. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of the website is used at your own risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. No advice or information, whether oral or written, obtained by you from The Proverbial Door or through the website shall create any warranty not expressly made herein.

Compliance With Laws

You agree to comply with all applicable laws, regulations, rules and ordinances regarding your use of the website, including, without limitation, laws regarding import/export of technical data by virtue of your online transmission.

Ownership of Content

The Proverbial Door owns and operates this website. The Proverbial Door owns all right, title and interest in and to the materials provided on this website , including but not limited to the “look and feel” of the website (including its design, layout, colour combinations, button shapes and other graphical elements), information, documents, logos, graphics, sounds, page headers, button icons, service marks, trademarks, trade dress, and images (collectively, the “Materials”). Except as otherwise expressly provided by us, you may not copy, republish, reproduce, upload, download, display, post, distribute, or transmit the Materials in any way.  Nothing on this website confers any license, express or implied, of The Proverbial Door’s intellectual property rights.  Any rights not expressly granted to you by these Terms are reserved by us.

All website design, text, graphics, and the selection and arrangement thereof, are owned by The Proverbial Door. Copyright © 2019, The Proverbial Door Limited. All rights reserved.

Other important terms

We may transfer our rights and obligations under these terms to another organisation, but this will not affect your rights or our obligations under these terms. We will always notify you by posting on our site if this happens.

You may only transfer your rights or your obligations under these terms to another person if we agree in writing.

These terms are between you and The Proverbial Door. No other person shall have any rights to enforce any of these terms.

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

If we fail to insist that you perform any of your obligations under these terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

These terms, and the relationship between you and The Proverbial Door are governed by and construed in accordance with the laws of England.